Refund & Exchange Policy

At Zorva, we care about your satisfaction. If your order isn’t quite right, our return and exchange process is simple and hassle-free.

Eligibility

If your size doesn’t fit, you can request an exchange. (Re-shipment charges will apply.)
If you’ve received a wrong item or a damaged product, we’ll gladly issue a full refund or replacement.
Returned items must be unused, unworn, and in their original packaging.
Please get in touch with us within 7 days of receiving your order to be eligible for return or exchange.

How it works

Contact our Customer Support via WhatsApp: 0347-9777776, and share your order details.
Our team will guide you through the return or exchange procedure step by step.
Once we receive and inspect your item, your refund or exchange will be processed promptly.

🕒 Our goal is to make every Zorva experience smooth and worry-free — because your comfort and confidence matter to us.